Términos del servicio

Terms of Service

Last Updated: July 1, 2026

Welcome to NexaNova Boutique. These Terms of Service ("Terms") govern your access to and use of our website, products, and services available at https://www.nexanovaboutique.com.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About NexaNova Boutique

NexaNova Boutique is an online retailer offering fashion, accessories, and lifestyle products. We are committed to providing quality products, secure shopping, and excellent customer service.

2. Eligibility

By using our website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have permission from a parent or legal guardian to use our website.

3. Products and Availability

We strive to display our products, descriptions, colors, and pricing as accurately as possible.

However:

  • Product colors may vary depending on your screen or device.

  • Product availability is subject to change without notice.

  • We reserve the right to discontinue products at any time.

  • We may limit quantities purchased per customer, household, or order.

4. Pricing

All prices displayed on our website are shown in the selected store currency unless otherwise stated.

We reserve the right to:

  • Correct pricing errors

  • Update prices without prior notice

  • Cancel orders affected by pricing mistakes

If an order is cancelled because of a pricing error, you will receive a full refund.

5. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel orders for reasons including:

  • Suspected fraud

  • Pricing errors

  • Product availability

  • Incorrect customer information

  • Violation of these Terms

If payment has already been processed, you will receive a full refund for any cancelled order.

6. Payment

We accept secure payment methods offered during checkout.

All payment information is processed securely by trusted payment providers. NexaNova Boutique does not store complete payment card information.

7. Shipping

Shipping times are estimates only and may vary depending on the following:

  • Your location

  • Customs processing

  • Carrier delays

  • Weather conditions

  • Holidays

Once your order has been shipped, delivery is the responsibility of the shipping carrier.

We are not responsible for delays beyond our reasonable control.

8. Returns and Refunds

Your purchase is covered by our Return & Refund Policy.

Eligible items may be returned within 30 days of delivery.

For approved returns, NexaNova Boutique covers the cost of return shipping by providing a prepaid return shipping label.

Refunds are issued after returned items have been received and inspected.

Please review our Return & Refund Policy for complete details.

9. Order Cancellations

Orders may be cancelled before they have been processed or shipped.

After shipment, orders cannot be cancelled but may qualify for a return under our Return & Refund Policy.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Graphics

  • Images

  • Product descriptions

  • Text

  • Videos

  • Icons

  • Website design

is the property of NexaNova Boutique or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or use our content without prior written permission.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt unauthorized access to our systems

  • Interfere with website security

  • Upload harmful software or malicious code

  • Violate any applicable laws or regulations

We reserve the right to suspend or terminate access for violations of these Terms.

12. User Content

If you submit reviews, comments, photos, or other content to NexaNova Boutique, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content in connection with our business.

You are responsible for ensuring that any content you submit does not infringe on the rights of others.

13. Promotions and Discount Codes

Promotional offers and discount codes:

  • May have expiration dates

  • Cannot be redeemed for cash

  • May not be combined unless stated otherwise

  • May be modified or discontinued at any time

We reserve the right to cancel promotions that are used fraudulently or in violation of these Terms.

14. Disclaimer

We strive to provide accurate information and a reliable shopping experience. However, our website and products are provided on an "as is" and "as available" basis to the extent permitted by law.

We do not guarantee that the website will always be uninterrupted, error-free, or free from viruses or other harmful components.

15. Limitation of Liability

To the fullest extent permitted by applicable law, NexaNova Boutique shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective immediately upon posting on this page. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

NexaNova Boutique

Website: https://www.nexanovaboutique.com

Email: Support@nexanovaboutique.com

Customer Support: We aim to respond within 24–48 business hours.

Our Commitment

At NexaNova Boutique, we are committed to providing a secure, transparent, and enjoyable shopping experience. Thank you for choosing us—we appreciate your trust and look forward to serving you.